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General conditions

reserved exclusively for those who book from our website

A.  Reservation/Payment

All reservations will be accepted and confirmed on receiving of your credit card details (no Diners cards, please).
Cash payments also accepted. Full payment must be made on your day of arrival.

B.  Rate of stay

The price includes :

  • Total use of the room/suite and its facilities
  • Daily cleaning and change of towels
  • Internet
  • Parking

The price does not include :

  • City tax: Euro 1,00 per person/day, to be paid cash
  • Breakfast
  • Telephone calls
  • Minibar/drinks
  • Baby cot: euro 10,00 per day

We remind you that accommodation for a certain number of people, must not be occupied by a higher number of persons.

C.  Arrival

The room/suite is at your disposal from 3 p.m. on the day of arrival to 11 a.m. on the day of departure.
Check-in may be done until 6 p.m.; check-in after this time has to be agreed with the reception at the time of booking.
If circumstances beyond your control cause you to be late, please let the hotel know.

D.  Cancellation fees/Withdrawal

In case of communicated client withdrawal Cancellation policy :

  • up to the 7th day before the beginning of your stay, no penalty
  • from the 7th day to 3rd day before the beginning of your stay, the 50% of the total cost will be retained
  • from 3rd day to the day of arrival, the total cost of your stay will be retained.

If you do not arrive on the notified day and do not inform the hotel, payment for the full stay will be taken from the credit card.
If a deposit is refunded to you, an administration charge of euro 10,00 will be retained.

For bookings of more than two rooms, the hotel reserves the right to apply different conditions.

E.  If your stay is interrupted

An unforeseen departure of your own initiative, cannot be reimbursed by the hotel.
If you do not pay on arrival, you will be charged for the total amount of your stay on departure.

F.  Privacy

In accordance with article 13 of D.L. 30.06.2003 n.196, our clients'personal data will be used by both data processing systems and manual processes to meet fiscal obbligations (invoicing, data recording, etc.) and to send advertising and sales promotions concerning our hotel.

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