{"id":3298,"date":"2017-06-30T09:55:04","date_gmt":"2017-06-30T07:55:04","guid":{"rendered":"https:\/\/www.casalidellacisterna.it\/condizioni-generali\/"},"modified":"2025-05-24T19:42:48","modified_gmt":"2025-05-24T17:42:48","slug":"general-conditions","status":"publish","type":"page","link":"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/","title":{"rendered":"General conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column css=&#8221;.vc_custom_1636639017703{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;] <h3 style=\"color:;padding:px;text-align:center;font-size:30px;line-height:30px;letter-spacing: px;font-weight:normal\" class=\"   nd_options_first_font \">Reserved exclusively for those who book from our website<\/h3> [\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1492612814975{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_923 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_923 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          General conditions of sale\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_923 nd_options_section nd_options_box_sizing_border_box\">\n        <p>The customer accepts the general conditions of sale when communicating the credit card details.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_291 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_291 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Limitations\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_291 nd_options_section nd_options_box_sizing_border_box\">\n        <p><\/p>\n<div>\n<p><strong>The hotel does not have any smoking rooms.<\/strong><\/p>\n<p><strong>Smoking is allowed<\/strong> only <strong>outside<\/strong> the rooms on the <strong>balcony or terrace.<\/strong><\/p>\n<p><strong>Pets are not allowed.<\/strong><\/p>\n<\/div>\n<p><\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_724 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_724 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Reservation\/Payment\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_724 nd_options_section nd_options_box_sizing_border_box\">\n        <p>All reservations will be accepted and confirmed on receiving of your credit card details (no Diners cards, please). Cash payments also accepted. Full payment must be made on your day of arrival.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_597 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_597 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Rate of stay\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_597 nd_options_section nd_options_box_sizing_border_box\">\n        <p><\/p>\n<div>\n<p><strong>The price includes:<\/strong><br \/>\nTotal use of the room\/suite and its facilities,<br \/>\ndaily cleaning and change of towels,<br \/>\ninternet,<br \/>\ninternal parking.<\/p>\n<p><strong>The price does not include:<\/strong><br \/>\ncity tax: Euro 2.50 per person\/day,<br \/>\nbreakfast,<br \/>\nminibar\/drinks,<br \/>\nbaby cot: Euro 10.00 per day.<\/p>\n<p><strong>Important note:<\/strong><br \/>\nAccommodation booked for a certain number of people must not be occupied by a higher number of persons.<\/p>\n<\/div>\n<p><\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_635 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_635 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Arrival\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_635 nd_options_section nd_options_box_sizing_border_box\">\n        <p><\/p>\n<div>\n<p><strong>Check-in:<\/strong> from 3:00 p.m.<\/p>\n<p><strong>Check-out:<\/strong> by 11:00 a.m.<\/p>\n<p><u>Early arrival:<\/u> you can leave your luggage at the reception before 3:00 p.m.<\/p>\n<p><u>Reception:<\/u> closes at 10:30 p.m. For late arrivals, <strong>please inform the reception<\/strong> (extra charges may apply).<\/p>\n<\/div>\n<p><\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_185 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_185 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Cancellation fees\/Withdrawal\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_185 nd_options_section nd_options_box_sizing_border_box\">\n        <p><\/p>\n<div>\n<ul>\n<li><strong>Free cancellation<\/strong> up to 3 days before arrival (by 11:59 p.m. on the third day before).<br \/>\n<em>Example:<\/em> for an arrival on May 15, free cancellation is possible until May 11 at 11:59 p.m.<\/li>\n<li><strong>100% penalty<\/strong> for cancellations made within 3 days before arrival or in case of <em>no show<\/em> (failure to show up without notice).<\/li>\n<li>In case of a refund, a <strong>\u20ac10.00 commission<\/strong> will be retained for administrative costs.<\/li>\n<li>For reservations of more than <strong>two rooms<\/strong> or over <strong>\u20ac1,500.00<\/strong>, different conditions may apply. In case of online reservations, any new conditions will be communicated: if not accepted, the reservation will be cancelled without penalties.<\/li>\n<\/ul>\n<\/div>\n<p><\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_30 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_30 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          If your stay is interrupted\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_30 nd_options_section nd_options_box_sizing_border_box\">\n        <p>An unforeseen departure of your own initiative, cannot be reimbursed by the hotel. If you do not pay on arrival, you will be charged for the total amount of your stay on departure.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_166 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_166 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Adults, Children and Infants\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_166 nd_options_section nd_options_box_sizing_border_box\">\n        <p><\/p>\n<div>\n<p><strong><u>Adults:<\/u><\/strong> from 12 years old and above.<\/p>\n<p><strong><u>Children:<\/u><\/strong> from 2 to 12 years old.<\/p>\n<p><strong><u>Infants:<\/u><\/strong> from 0 to 2 years old when sleeping in a cradle.<\/p>\n<\/div>\n<p><\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_77 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_77 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Parking\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_77 nd_options_section nd_options_box_sizing_border_box\">\n        <p>The internal parking is closed by an automatic gate but not guarded. The management is not responsible for the parked cars.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_contact_2 \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_665 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#dd9933\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_665 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/www.casalidellacisterna.it\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Privacy\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_665 nd_options_section nd_options_box_sizing_border_box\">\n        <p>In accordance with article 13 of D.L. 30.06.2003 n.196, our clients'personal data will be used by both data processing systems and manual processes to meet fiscal obbligations (invoicing, data recording, etc.) and to send advertising and sales promotions concerning our hotel.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"nd_options_section nd_options_text_align_center\">\n\t<a style=\"border: px solid;border-radius:px;letter-spacing:2px;line-height:18px;font-size:18px;background-color:#c19b76;padding:15px 35px;margin:10px;color:#ffffff\" rel=\"\" target=\"_blank\" href=\"https:\/\/www.casalidellacisterna.it\/en\/copa-ed-incolla\/\" class=\"nicdark_display_inline_block  nd_options_font_weight_lighter nd_options_first_font  \">BOOK NOW!<\/a>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"nd_options_section nd_options_text_align_center\">\n\t<a style=\"border: px solid;border-radius:px;letter-spacing:2px;line-height:18px;font-size:18px;background-color:#c19b76;padding:15px 35px;margin:10px;color:#ffffff\" rel=\"\" target=\"_blank\" href=\"https:\/\/www.casalidellacisterna.it\/en\/copa-ed-incolla\/\" class=\"nicdark_display_inline_block  nd_options_font_weight_lighter nd_options_first_font  \">CHECK AVAILABILITY<\/a>\n\t<\/div>\n<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1486115020030{padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_row_inner][vc_column_inner css=&#8221;.vc_custom_1502726150459{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 15px !important;padding-left: 30px !important;background-color: #1c1c1c !important;}&#8221;] <h5 style=\"color:#ffffff;padding:px;text-align:center;font-size:12px;line-height:12px;letter-spacing: 2px;font-weight:lighter\" class=\"   nd_options_second_font \">Need information?<\/h5> <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div> <h2 style=\"color:#ffffff;padding:px;text-align:center;font-size:25px;line-height:25px;letter-spacing: px;font-weight:normal\" class=\"   nd_options_first_font \">CONTACT US<\/h2> <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <!--start form-->\n    <div id=\"nd_options_shortcode_cf7_3616\" class=\"nd_options_section \">\n      \n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3616-o1\" lang=\"it-IT\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3298#wpcf7-f3616-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"3616\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3616-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n\n<p style=\"text-align: left\">Email :\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-388\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-388\" \/><\/span>\n<\/p>\n<p style=\"text-align: left\">Message :\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-684\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-invalid=\"false\" name=\"textarea-684\"><\/textarea><\/span>\n<\/p>\n<p style=\"text-align: left\"><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-27\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-27\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I declare know the current European legislation (EU Reg. 2016\/679) as well as the Italian one (Legislative Decree No. 196\/2003 and subsequent amendments and integrations) and to accept the  privacy policy.<br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner nd_booking_padding_15_30_important nd_options_second_font_important nd_options_color_white nd_options_display_inline_block nd_options_font_size_11 nd_options_font_weight_bold nd_options_letter_spacing_2 nd_options_section\" type=\"submit\" value=\"SEND\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n \n      <\/div>  \n\n    <\/div>\n    <!--end form-->\n\n   [\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1557220102263{margin-bottom: 80px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1557220216307{background-image: url(https:\/\/www.casalidellacisterna.it\/wp-content\/uploads\/2019\/05\/PARK-AND-LAKE.jpg?id=1472) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;]<div style=\"background-color:;height: 50px\" class=\"nicdark_section  \"><\/div> <h3 style=\"color:#ffffff;padding:px;text-align:center;font-size:22px;line-height:22px;letter-spacing: px;font-weight:normal\" class=\"   nd_options_first_font \">OUR PROMOTIONS<\/h3> <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"nd_options_section nd_options_text_align_center\">\n\t<a style=\"border: 1px solid #ffffff;border-radius:0px;letter-spacing:px;line-height:15px;font-size:15px;background-color:#c19b76;padding:10px 20px;margin:10px;color:#ffffff\" rel=\"\" href=\"https:\/\/www.casalidellacisterna.it\/en\/special-offers\/\" class=\"nicdark_display_inline_block  nd_options_font_weight_lighter nd_options_second_font  \">READ MORE<\/a>\n\t<\/div>\n<div style=\"background-color:;height: 50px\" class=\"nicdark_section  \"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1557220228286{background-image: url(https:\/\/www.casalidellacisterna.it\/wp-content\/uploads\/2019\/05\/SUPERIOR-SUITES.jpg?id=1456) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;]<div style=\"background-color:;height: 50px\" class=\"nicdark_section  \"><\/div> <h3 style=\"color:#ffffff;padding:px;text-align:center;font-size:22px;line-height:22px;letter-spacing: px;font-weight:normal\" class=\"   nd_options_first_font \">OUR SUITES<\/h3> <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"nd_options_section nd_options_text_align_center\">\n\t<a style=\"border: 1px solid #ffffff;border-radius:0px;letter-spacing:px;line-height:15px;font-size:15px;background-color:#c19b76;padding:10px 20px;margin:10px;color:#ffffff\" rel=\"\" href=\"http:\/\/casalidellacisterna.it\/en\/suites\/\" class=\"nicdark_display_inline_block  nd_options_font_weight_lighter nd_options_second_font  \">READ MORE<\/a>\n\t<\/div>\n<div style=\"background-color:;height: 50px\" class=\"nicdark_section  \"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1557220238690{background-image: url(https:\/\/www.casalidellacisterna.it\/wp-content\/uploads\/2019\/05\/Vip-Suite-Dinghy-2.jpg?id=1430) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;]<div style=\"background-color:;height: 50px\" class=\"nicdark_section  \"><\/div> <h3 style=\"color:#ffffff;padding:px;text-align:center;font-size:22px;line-height:22px;letter-spacing: px;font-weight:normal\" class=\"   nd_options_first_font \">GALLERY<\/h3> <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div>\n\t<div class=\"nd_options_section nd_options_text_align_center\">\n\t<a style=\"border: 1px solid #ffffff;border-radius:0px;letter-spacing:px;line-height:15px;font-size:15px;background-color:#c19b76;padding:10px 20px;margin:10px;color:#ffffff\" rel=\"\" href=\"http:\/\/casalidellacisterna.it\/en\/photogallery\" class=\"nicdark_display_inline_block  nd_options_font_weight_lighter nd_options_second_font  \">READ MORE<\/a>\n\t<\/div>\n<div style=\"background-color:;height: 50px\" class=\"nicdark_section  \"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column css=&#8221;.vc_custom_1636639017703{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1492612814975{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1486115020030{padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_row_inner][vc_column_inner css=&#8221;.vc_custom_1502726150459{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 15px !important;padding-left: 30px !important;background-color: #1c1c1c !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1557220102263{margin-bottom: 80px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1557220216307{background-image: url(https:\/\/www.casalidellacisterna.it\/wp-content\/uploads\/2019\/05\/PARK-AND-LAKE.jpg?id=1472) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1557220228286{background-image: url(https:\/\/www.casalidellacisterna.it\/wp-content\/uploads\/2019\/05\/SUPERIOR-SUITES.jpg?id=1456) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1557220238690{background-image: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3298","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General conditions - Relais Casali della Cisterna<\/title>\n<meta name=\"description\" content=\"Book a holiday on Lake Maggiore, discover all the dedicated offers and check the conditions reserved exclusively for those who book from our portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General conditions - Relais Casali della Cisterna\" \/>\n<meta property=\"og:description\" content=\"Book a holiday on Lake Maggiore, discover all the dedicated offers and check the conditions reserved exclusively for those who book from our portal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Relais Casali della Cisterna\" \/>\n<meta property=\"article:publisher\" content=\"casalidellacisterna\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-24T17:42:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.casalidellacisterna.it\/wp-content\/uploads\/2019\/05\/junior-suite-canfora-hotel-belgirate-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"710\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/general-conditions\\\/\",\"url\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/general-conditions\\\/\",\"name\":\"General conditions - Relais Casali della Cisterna\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/#website\"},\"datePublished\":\"2017-06-30T07:55:04+00:00\",\"dateModified\":\"2025-05-24T17:42:48+00:00\",\"description\":\"Book a holiday on Lake Maggiore, discover all the dedicated offers and check the conditions reserved exclusively for those who book from our portal.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/general-conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/general-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/general-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"General conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/\",\"name\":\"Relais Casali della Cisterna\",\"description\":\"Historical Hotel Lake Maggiore\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/#\\\/schema\\\/person\\\/7ccfea2f538ad615acbc68bd3f482935\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/www.casalidellacisterna.it\\\/en\\\/#\\\/schema\\\/person\\\/7ccfea2f538ad615acbc68bd3f482935\",\"name\":\"albertoavveduti\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g\",\"caption\":\"albertoavveduti\"},\"logo\":{\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g\"},\"sameAs\":[\"casalidellacisterna\",\"casalicisterna\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"General conditions - Relais Casali della Cisterna","description":"Book a holiday on Lake Maggiore, discover all the dedicated offers and check the conditions reserved exclusively for those who book from our portal.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/","og_locale":"en_US","og_type":"article","og_title":"General conditions - Relais Casali della Cisterna","og_description":"Book a holiday on Lake Maggiore, discover all the dedicated offers and check the conditions reserved exclusively for those who book from our portal.","og_url":"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/","og_site_name":"Relais Casali della Cisterna","article_publisher":"casalidellacisterna","article_modified_time":"2025-05-24T17:42:48+00:00","og_image":[{"width":1024,"height":710,"url":"https:\/\/www.casalidellacisterna.it\/wp-content\/uploads\/2019\/05\/junior-suite-canfora-hotel-belgirate-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/","url":"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/","name":"General conditions - Relais Casali della Cisterna","isPartOf":{"@id":"https:\/\/www.casalidellacisterna.it\/en\/#website"},"datePublished":"2017-06-30T07:55:04+00:00","dateModified":"2025-05-24T17:42:48+00:00","description":"Book a holiday on Lake Maggiore, discover all the dedicated offers and check the conditions reserved exclusively for those who book from our portal.","breadcrumb":{"@id":"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.casalidellacisterna.it\/en\/general-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.casalidellacisterna.it\/en\/"},{"@type":"ListItem","position":2,"name":"General conditions"}]},{"@type":"WebSite","@id":"https:\/\/www.casalidellacisterna.it\/en\/#website","url":"https:\/\/www.casalidellacisterna.it\/en\/","name":"Relais Casali della Cisterna","description":"Historical Hotel Lake Maggiore","publisher":{"@id":"https:\/\/www.casalidellacisterna.it\/en\/#\/schema\/person\/7ccfea2f538ad615acbc68bd3f482935"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.casalidellacisterna.it\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/www.casalidellacisterna.it\/en\/#\/schema\/person\/7ccfea2f538ad615acbc68bd3f482935","name":"albertoavveduti","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g","caption":"albertoavveduti"},"logo":{"@id":"https:\/\/secure.gravatar.com\/avatar\/e43059e4816e51e713f76676af589c7492e749797d74acffb42ed2ed06283c64?s=96&d=mm&r=g"},"sameAs":["casalidellacisterna","casalicisterna"]}]}},"_links":{"self":[{"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/pages\/3298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/comments?post=3298"}],"version-history":[{"count":14,"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/pages\/3298\/revisions"}],"predecessor-version":[{"id":11280,"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/pages\/3298\/revisions\/11280"}],"wp:attachment":[{"href":"https:\/\/www.casalidellacisterna.it\/en\/wp-json\/wp\/v2\/media?parent=3298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}